Preguntas Frecuentes

All InterX Health products are sold exclusively FOR EXPORT ONLY — RESEARCH ONLY — RX Only. They are manufactured in the United States and exported legally to licensed professionals worldwide. By purchasing, you confirm you are a licensed healthcare professional, authorized researcher, or institutional buyer purchasing for legitimate research purposes. Products are NOT intended for personal use or human consumption.

Eligible buyers include: Medical Doctors (MDs), Licensed Research Scientists, Pharmacists, Hospital Procurement Officers, Authorized Distributors, and Institutional Buyers affiliated with accredited research institutions or medical facilities. A professional license or institutional affiliation may be requested for verification.

No. These are research-grade peptide compounds, not FDA-approved drugs for clinical use. They are exported under research compound regulations. InterX Health does not make any therapeutic claims. All products are labeled "FOR RESEARCH PURPOSES ONLY" and are not to be dispensed as medications without proper regulatory approval in the destination country.

Standard international shipping takes 7–14 business days. Express options (5–7 days) are available at checkout for most countries. All shipments include tracking. Cold-chain packaging is used for all lyophilized peptides, maintaining integrity during transit.

Yes, we ship to Brazil. We have significant experience with Brazilian customs requirements and provide all necessary documentation: commercial invoice, ANVISA-compliant labeling, COA, and HPLC reports. We recommend ordering through your institutional account to facilitate customs clearance. Learn more about Brazil imports →

Yes! Orders over $200 USD qualify for free standard international shipping. Orders below $200 are subject to a flat $25 shipping fee. Expedited shipping is always available at an additional cost.

Every order includes: Certificate of Analysis (COA), HPLC purity report, commercial invoice, product safety data sheet (SDS), and customs declaration. Additional regulatory documentation can be requested for specific countries.

All InterX Health peptides are manufactured in the United States under cGMP-aligned conditions. We use American peptide synthesis facilities with validated manufacturing processes, ensuring consistent purity and potency across all batches.

Our research peptides maintain a minimum of 99%+ purity by HPLC analysis. Each batch is independently tested and a COA is available upon request. We never ship product that doesn't meet our purity specifications.

Lyophilized peptides should be stored at -20°C (freezer) for long-term storage, or 2–8°C (refrigerator) for up to 3 months. Reconstitute with bacteriostatic water or sterile water for injection. Once reconstituted, store at 2–8°C and use within 28–30 days. Detailed protocols are available upon request for each compound.

Yes. Contact our team at info@interxhealth.com with your order number and the product in question. We'll provide the batch-specific COA and HPLC report within 24 hours.

We accept: Credit/Debit Cards (Visa, Mastercard, Amex, Discover), Wire/Bank Transfer, and Cryptocurrency (Bitcoin BTC, Ethereum ETH, USDT TRC20/ERC20). Wire transfers are preferred for institutional orders over $500.

Yes. All data is encrypted via SSL/TLS. We use bcrypt password hashing and never store payment card details on our servers. Card payments are processed through PCI-compliant payment processors.

Due to the nature of cold-chain peptide products, we offer exchanges or store credit for products damaged in transit or with quality issues confirmed by our team. We do not accept returns of opened or reconstituted products. Contact us within 5 days of delivery with photos and your order number.